Careers

Job Title:

Occupational Health Technician/Access to Work Assessor (Peripatetic)

Salary: £22,00 – £26,000 DOE (+ homeworking allowance)

Job Type: Permanent – 37.5 hours per week

Location: South East England/Liverpool/Birmingham

Reporting to: Lead Occupational Health Technician

Innovate Healthcare are a forward-thinking, preventive and holistic Vocational Health company, who employ a variety of health professionals to enable employees with functional, psychological, cognitive and emotional impairments or health conditions to overcome barriers to maintaining or returning to work. Our ethos is focused on the fact that ‘work is healthy’ and our Vocational Model ensures the employee and employer are involved in the return-to-work process.

We have an exciting opportunity for a mobile Occupational Health Technician to join our Occupational Health department. The role will involve travelling to client sites around the UK and delivering health surveillance checks to employees.

The role is suitable for new and recent graduates coming from educational backgrounds such as Sports & Exercise Science/Sports Therapy/Sports Rehabilitation or similar. Whilst previous experience in a health-based role is advantageous, we provide a full training programme meaning that candidates have the opportunity to begin a new career in the field of Occupational Health.

Applicants must be comfortable with overnight stays and driving our mobile screening vehicles periodically.

What you’ll be doing:

• Provision of health assessment and health surveillance programmes for a variety of clients throughout the UK.

including:

• Day to day maintenance of health screening equipment and facilities
• Recording and maintaining clear, concise medical records
• Ensuring safe storage of medical records and equipment when offsite
• Driving mobile health screening units as required
• Working to strict protocols and procedures
• Occasional evening and night working to deliver health screening assessments

Technicians are required to demonstrate, or develop through their training period, competency in the performance of a wide variety of screening tests and techniques, including the following:

• Height, weight, abdominal circumference and calculation of BMI
• Blood pressure
• Spirometry
• Audiometry & Otoscopy
• Urinalysis
• Vision Testing
• Cholesterol Testing
• Step testing to measure aerobic capacity
• Mobility & Musculoskeletal Assessment
• Skin Health Surveillance
• Basic HAVS Health Surveillance
• Build and maintain relationships with referring customers by providing excellent and consistent quality of service
• Create and maintain comprehensive records, reflecting all activities
• Consistently apply standard procedures for completion of clinical notes, data protection, and handling of medical records.

You may also work with our access to work clients these duties will include.

Access to Work Assessor

• ·Complete a mix of face to face and telephonic assessments
• Observing the client in the workplace in order to gain an understanding of the nature of the work involved in their role
• Carrying out a variety of holistic assessments and health and safety checks on the clients’ place of work

What you’ll get in return:

• A salary of between £22,000 and £26,000 per annum, commensurate with your skills and experience, plus homeworking allowance
• Hybrid working options
• 33 days of annual leave, including 8 bank holidays, plus Birthday Day Off
• Flexible working opportunities
• Company Sick Pay
• Simply Health membership
• Physical Health Allowance
• Refer a Friend scheme worth £250 per successful referral
• Comprehensive Employee Assistance Programme, including face-to-face/virtual counselling

All about you:

• Degree in appropriate field; e.g. Sports & Exercise Science, Sports Rehabilitation, Sports Therapy etc (E)
• Full driving licence and flexibility with travel and overnight stays (E)
• Able to communicate at all levels with clients and employees
• Able to act on own initiative
• Possess good organisational and prioritisation skills
• Be accurate in work undertaken
• Able to thrive in a busy environment
• Ability to build strong and effective working relationships with customers and colleagues
• IT skills, including knowledge of a range of software packages
• Flexibility and adaptability to changing workloads
• A desire to contribute to the development of an ambitious company
• Previous relevant experience
• Demonstrate an ability to prioritise and effectively manage own diary and workload
• The role requires an innovative, independent, flexible individual with excellent communication skills. Full training in addition to generous CPD opportunities will be provided.

(E) indicates essential criteria for this role.

The role requires an innovative, independent, flexible individual with excellent communication skills. Full training in addition to generous CPD opportunities will be provided.

A criminal history check may be conducted on the recommended persons for these positions.

Innovate Healthcare is committed to promoting equality and eliminating unlawful discrimination, and we are committed to building and maintaining a diverse workforce which is truly representative of the society within which we operate. We want to build inclusive work environments, where all our employees have equal opportunities to fulfil their potential and realise their aspirations . We are part of the Disability Confident scheme, meaning that we commit to offering an interview to a fair and proportionate number of disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We will ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

If you require any assistance with the application process, please contact the People Team on HR@Innovatehmg.co.uk

Job Title: Occupational Health Case Manager

Hours: Full time/Part time  (37.5 hours per week)

Location: Homebased (Telephone/Virtual Assessments )

Reports into: Clinical Team Leader

Salary: £32,000.00-£42,000.00 per year + benefits (depending on qualification and experience)

An exciting opportunity has arisen for a Case Manager to join a rapidly growing organisation working in the Private Healthcare sector based in Stockport, Manchester.

Innovate Healthcare are passionate about two main things; our customers and wellbeing. In fact, our Mission and our Vision revolve around both of these passions – we want to change the way that the world engages with wellbeing.

If we’re going to achieve this, we want and need the very best people on board with us. We’re looking for a special kind of person to join our ever-expanding team as we continue with our growth into 2023 and beyond. Due to this continued growth of the company we now have new and exciting opportunities for a home-based Occupational Health Advisor to join us and play an integral role in the continued growth of Innovate Healthcare.

We only employ the best people – and because of that ethos, we make sure we look after them too. We offer a generous salary, 25 days annual leave, bonus scheme, car and homeworking allowances, private healthcare, other perks (such as cinema and gyms discounts plus loads more) – as well as the major draw of working with the best possible colleagues.

We pride ourselves on being a forward-thinking, preventive and holistic Vocational Health company. Our services support companies in achieving their health and wellbeing strategy as well as improving staff satisfaction, recruitment, and retention.

Role Summary

We are looking for an Occupational Health Case Manager to join our OH team. Typically, you will be completing 5 initial cases a day (each case is 60 minutes); advising employees and employers on reasonable adjustments and follow up appointments required to keep them safe and productive in work.

Roles & Responsibilities

• Conduct telephone assessments and complete reports
• Escalate and refer assessments appropriately, if it is deemed that further OHP or Health surveillance is required
• Complete desk based ergonomic assessments (training provided)
• Manage all cases to facilitate productivity, assuring appropriate care and positive return to work outcomes
• Provide technical expertise and specialist delivery when required
• To contribute towards the design of controls for injury prevention and health surveillance related to actual and potential hazards in the work environment
• To be involved in identifying primary, secondary, and tertiary prevention and health promotion strategies to optimize the health of our customers’ employees
• Encourage employees to take responsibility for their own health through health education
• Build and maintain relationships with referring customers by providing excellent and consistent quality of service
• Create and maintain comprehensive records, reflecting all activities undertaken
• Meet relevant service level requirements with regards to reporting, return to work, average costs, durations and critical indicators
• Participate in regular reviews of individual work tasks
• Manage all aspects of your caseload on our online case noting system
• Achieve or exceed financial target whilst maintaining quality and standards as communicated by and agreed with your line manager

Skills/Knowledge

• Registered Nurse, HCPC, CIEHF, BPS, BASES or equivalent relevant registration, qualification and/or experience. (E)
• An informed understanding of occupational health and commercial benefits
• Excellent communication skills (written and verbal)
• Exceptional interpersonal skills, including a good telephone manner
• A high attention to detail with good editing and proof-reading ability
• Excellent literacy skills, with an extensive vocabulary
• Deadline-driven with effective time management skills
• Thrives in a busy environment
• Ability to prioritise varying workloads
• Ability to build strong and effective working relationship with customers and colleagues
• IT skills, including knowledge of standard software Microsoft Office packages (and willingness to learn internal systems)
• Flexibility and adaptability to changing workloads
• A desire to contribute to the development of an ambitious company

Experience

• Completing telephone-based assessments and reports (E)
• Experience in the Occupational Health business sector (E)
• Demonstrate an ability to prioritise and effectively manage own diary and workload
• Motivated to achieve and exceed targets

(E) indicates essential criteria for this role.

The role requires an innovative, independent, flexible individual with excellent communication skills. Full training in addition to generous CPD opportunities will be provided.

A criminal history check may be conducted on the recommended persons for these positions.

Innovate Healthcare is committed to promoting equality and eliminating unlawful discrimination, and we are committed to building and maintaining a diverse workforce which is truly representative of the society within which we operate. We want to build inclusive work environments, where all our employees have equal opportunities to fulfil their potential and realise their aspirations . We are part of the Disability Confident scheme, meaning that we commit to offering an interview to a fair and proportionate number of disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We will ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

If you require any assistance with the application process, please contact the People Team on HR@Innovatehmg.co.uk

Job Title:                         Sales Consultant 

Salary:                                £28,000 –£32,000 per annum plus agreed commission structure

Working Hours:               37.5 per week

Job Type:                           Permanent

Location:                            Hybrid

Reporting to:                    CEO

Responsible for:              No line Manager responsibilities

*This role will be office based 3 days per week

Experience in Healthcare Services and B2B service sales are highly desirable

Role Objective: To respond to inbound sales enquiries derived from our website and telephone helpline, speedily and effectively; converting them into orders for the business to deliver. B2B Sales.

Role Description:

Innovate are a forward-thinking healthcare company working in both the private and public sectors. We employ a variety of health professionals dedicated to achieving the purpose at the center of our practice; helping people to overcome the barriers they face relating to health and work.

We deliver a range of high-quality services to customers in a range of sectors, working hard to ensure that we optimise accessibility for our patients. Our continual focus is on positively influencing customer and patient engagement through a combination of education and innovation.

We have an exciting opportunity for a Workplace Health Sales Executive to join our team.

We are looking for ambitious people with 2 years’ B2B experience in the health industry, to join us and become a part of our journey. Our people are absolutely key to our business, which is why we make sure that we look after them – read on to find out more about the role, who we’re looking for and what we offer in return!

What you’ll be doing:

· To respond quickly and effectively to new enquiries being raised by potential customers regarding new business

· Effective telephone and team-based meetings to determine exactly which services the customer is looking for and what volumes they require

· Engage with and build rapport with clients

· Use consultative selling techniques to gain Customers buy in to the Innovate service

· Upsell other Innovate Services using judgment around their appetite outside of their understanding of their needs

· Create accurate costing proposals for potential customers using our internal calculators for modelling

· Keep accurate and detailed notes on all enquiries in the pipeline on our systems creating a clear audit trail of work completed

· Quickly and effectively answer queries from customers relating to your proposals once they have received them

· Diaries follow ups on leads and contact leads regularly and consistently to drive sales cycle times through email and telephone communication methods.

· Negotiate proposals with customers

· Convert incoming sales enquiries into orders

· To handover orders effectively to operations for delivery

· Develop relationships with key stakeholders to develop commercial awareness

· Work with key stakeholders to give feedback with a view to improvement of sales delivery

· Engage in quality assurance procedures

· To work on and towards the Innovate Mission and Vision and commit to promoting the organisation’s culture and values

What you’ll get in return:

· A salary of between £28,000 to £32,000 DOE per annum

· Commission scheme

· Hybrid Working options

· 33 days of annual leave, including 8 bank holidays, plus Birthday Day Off

· Flexible working opportunities

· Enhanced Family Friendly Leave

· Company Sick Pay

· Cash Health Plan

· Refer a Friend scheme worth £250 per successful referral

· Comprehensive Employee Assistance Programme, including face-to-face/virtual counselling

Key Skill Requirements:

· A sound understanding of Occupational Health Services

· High standard of written, verbal, and telephonic communication

· Organisation and time-management and schedule-planning

· Persuasion, negotiation and influencing

· Data understanding and communication

· IT, including knowledge of a range of basic software packages

· Prioritization skills

· A desire to win.

Person Specification:

· Experience in health sales role

· Strong commercial awareness and business acumen

· Target and growth driven

· Able to promote Innovate services with enthusiasm and persuasiveness

· Excellent organisation skills

· Ability to work under own initiative

· Committed to achievement of high standards and dedicated to customer/client journey

· Remains calm, considered and focused under pressure

· Assertive, strong ability to build rapport

· High degree of professional integrity

· Positive and energetic approach towards work

· Deadline-focused

· Works with the application of a ‘continuous improvement’ philosophy

Innovate Healthcare is committed to promoting equality and eliminating unlawful discrimination, and we are committed to building and maintaining a diverse workforce which is truly representative of the society within which we operate. We want to build inclusive work environments, where all our employees have equal opportunities to fulfil their potential and realise their aspirations . We are part of the Disability Confident scheme, meaning that we commit to offering an interview to a fair and proportionate number of disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We will ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

A criminal history check may be conducted on the recommended persons for these positions.