Innovating Occupational Health & Wellbeing

We provide Occupational Health Services to all industries and company sizes, nationally. We can help to minimise employee absence and ensure your workforce remain fit and safe to meet the needs of your business.

At the heart of our modern approach is our belief that

Work should be good for our health

We provide a full remit of occupational health and wellbeing solutions across the UK:
  • Services that cover the entire employee lifecycle
  • A focus on the immediate and long-term health of your employees
  • We work with employers of all sizes and sectors
  • Simple and secure cloud-based referral system
  • Bespoke health and wellbeing solutions
  • Can help you to meet legislative requirements

Why Choose Us

Our journey started in 2011, providing healthcare services to large insurers across the UK.

True to our name, we have innovated over the years to stay at the forefront of changes in the health and well-being needs of the modern workforce. We now serve customers across all industries and have developed a portfolio of clinically-led services.

At the heart of it always has and always will be our principle of driving successful outcomes to enable people to be well at work.

Simple and easy referral process
Focused on outcomes that are impactful and delivering return on investment
Clinically led services & biopsychosocial ethos
Advice that is feasible and meeting of your business needs/constraints

Don't just take our word for it...

The level of detail provided is excellent and provides assurance that the SEQOHS standards are adhered to and embedded within the service. The actions taken in response to the audit findings and customer feedback demonstrate transparency and commitment to client care, are of a high standard and displays commitment to clinical governance.

SEQOHSRe-accreditation feedback
"I am so grateful for all your support I am still on my journey to recovery but have strong foundations in place and a greater level of understanding about it all which will stay with me for life"
Customer Employee
It was an excellent session, I thought. The spirit and engagement of staff was very much on point and I thought the personal disclosures and inputs really did enrich the conversations. Your delivery was excellent both – technically and style wise – thank you” – following a wellbeing event
Customer
Following a wellbeing event
"The admin communication is fab, and the OH Reports are the best I've ever seen"
Customer
“I found the appointment really useful and it was handled very sensitively which made speaking about my health issues a lot easier”
Employee

Frequently asked questions

Who do we work on behalf of?

In most instances, we would have received your referral via your employer or insurance company. We do not take the place of your own GP or of any other healthcare professionals you are currently under the care of. We are independent specialists assessing and advising on how you and your referring party can facilitate an environment in which you can successfully return to/stay in work and rehabilitate to full function.

What is consent and why is it so important?

Our practitioners are regulated and monitored by a number of regulatory bodies including the General Medical Council (GMC), the Nursing and Midwifery Council (NMC), and the Data Protection Act (2018). We will only ever provide personal medical information about you to a third party if we have your consent to do so. So, before you attend any type of assessment with one of our healthcare practitioners you will be required to confirm your consent. Further information regarding the release of the report will also be provided to you at the point of assessment.

You have the right to refuse your consent, however, you should be aware that if you decide not to give your consent, your referring party may have to make decisions about you based on the information available to them without the benefit of an independent clinical opinion.

What areas do you cover?

We cover all of England, Wales, Scotland and Northern Ireland.

Why might you have been referred to Innovate Healthcare for an assessment?

We are a provider of services specialising predominantly in the relationship between health and work. We are essentially an advisory service and our main objective is to facilitate an environment in which you can successfully return to/stay in work and rehabilitate to full function.

What is a management referral?

Your employer has requested that Innovate contact you to complete a management referral. The purpose of a management referral is to assess your current health and the physical/mental/safety requirements of your job so that advice can be provided to you and your employer about your ability to work, what you can or cannot do safely and suggestions for supporting you in the workplace.

With your consent, once the assessment has been completed, we will write a report detailing the relevant things we have discussed and send it to your employer, with the aim of advising them on how they can support you. The report may therefore include impartial advice on topics such as recommendations to support a return to work or stay in work, current fitness for work and the impact of work on any disclosed health conditions. Content of the report will be discussed with you and your consent obtained before the report is released to your employer.

What is consent and why is it so important?

Our practitioners are regulated and monitored by a number of regulatory bodies including the General Medical Council (GMC), the Nursing and Midwifery Council (NMC), and the Data Protection Act (2018). We will only ever provide personal medical information about you to a third party if we have your consent to do so. So, before you attend any type of assessment with one of our healthcare practitioners you will be required to confirm your consent. Further information regarding the release of the report will also be provided to you at the point of assessment.

You have the right to refuse your consent, however, you should be aware that if you decide not to give your consent, your referring party may have to make decisions about you based on the information available to them without the benefit of an independent clinical opinion.

What if you need special access provisions made?

If you require a face to face appointment and you have mobility or access difficulties, please let us know so that we are able to schedule an appointment at the most appropriate location for you. Depending on the type of assessment required, we are able to provide some assessments at your own home to reduce the need for you to travel.

What do you need to have available for the assessment?

Please have your medication list and any hospital letters/scan letters which can provide medical information about your diagnosis and treatment for your assessment.

Can anyone be present with you for your assessment?

You can have a family member/friend etc. with you as long as you don’t mind them being present when details of your personal medical history/work problems are discussed. It is not appropriate for a child to attend the assessment with you.

Who will be assessing you?

Our approach uses a multi-disciplinary team of directly employed and associated healthcare professionals including occupational health physicians, occupational health nurses, physiotherapists, occupational therapists, occupational psychologists, nurses, exercise physiologists and vocational rehabilitation specialists. Depending on the specific type of assessment you have been referred for, you will be seen by one of these professions.

Our multidisciplinary team of healthcare professionals is trained in the specific assessments that they provide. Furthermore, they are trained in knowing about medical conditions, how they affect people and how treatment affects them, requirements of jobs (mental, physical, and safety), disability law, employment law, and health and safety laws. Combine this knowledge with the outcome of your assessment, and we can advise about issues such as fitness to work, keeping well at work, and support or adjustments for your referring party to consider to best support you.

Get in Touch

Innovate Healthcare

Ground Floor, Dale House
Stockport,
SK1 1TA

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