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Management Referral

Helping your colleagues return to work, remain in work and perform at their best through our effective management referral services.

Management-referrals

Management Referral

Innovate’ s Management Referral service helps you to understand how someone’s health is impacting their work and how someone’s work may be impacting their health.

We use a multi-disciplinary including OHAs, OHPs ,Mental Health Nurses and Physiotherapists. This means we can allocate a referral to a clinician with specific clinical expertise which is important when you consider that 86% of referrals are someway linked to Mental Health or MSK.

In addition to mitigating risk, our expert clinical team use a biopsychosocial approach to de-medicalise the situation and explore all the barriers that may be preventing someone returning to work, remaining in work or perform optimally. Our outcome reports will provide you and your employee with specific and individually tailored practical advice and recommendations to help facilitate a safe and successful and sustained return to work through effective management referral services.

What do they involve?

Management referrals start with a submission through our secure online portal, Meddbase. As part of the process of management referral services, referrers choose and book the most appropriate date and time for the appointment which is confirmed immediately. Next, the consultation takes place which involves the clinician reviewing the referral, any additional information and a thorough discussion with the colleague.

Finally, the clinician will release a comprehensive management referral report which will summarise the discussion and evidence review, provide tailored advice and recommendations for the colleague to consider as well as providing you with targeted adjustments for consideration (where relevant to do so).

Get in Touch

Innovate Healthcare

3rd floor, Suite 4 Dale House
Tiviot Dale, Stockport
SK1 1TA

Make a referral

Has the employee failed a return to work despite previous OH intervention?

Make a referral

How long has the employee been off sick in the last 6 months / length of last absence (weeks)

OHA Management Referral recommended

A management referral can be made to Innovate when there are concerns regarding the health of your employees and the manager requires.

Quiz Document
OHA / Allied Healthcare Professional
£135 +VAT

How will we deliver our services?

The following are the steps involved in delivering our services:
  • Management referrals are submitted through our secure online portal, Meddbase.
  • Referrers choose the required service and their preference between video or telephonic delivery.
  • When filling in the referral form, we ask referrers to provide as much factual information as possible and for details of adjustments already tried (and the outcome) and if the colleague has access to support services, for example, EAP
  • If applicable, supporting documentation can be uploaded directly into the referral before progressing to choose and book the appointment.
  • The last stage of the process is to launch the live clinical diaries and choose the most appropriate date and time for the consultation (once booked, this is confirmed immediately)
  • Referrers will be notified when the report is ready to view and can access this through a secure link into Meddbase. Our management referral services provide a comprehensive solution for managing referrals, ensuring a smooth and efficient process from start to finish.

Outcome of the Management Referral Service

We will confirm attendance through an automated system notification, and shortly afterwards, the referrer will be notified that the report is ready to view. If the staff member fails to attend (DNA) their appointment, we will inform the referrer and seek guidance on how to proceed (cancel the referral, hold the referral or re-book the appointment, for example). Occasionally, colleagues ask to see the report before it is released. If this is the case we will let the referrer know and confirm the date and time they can expect to see the report (which is released automatically by the system). Our management referral services provide a comprehensive solution for managing referrals, ensuring a smooth and efficient process from start to finish.


About Us - Who we are?

Welcome to Innovate Healthcare. We are a British company, managed by experienced UK clinical, operational and business personnel who have worked in the Occupational Health and NHS sectors for over 60 years and who understand the requirements of the varying market sectors.

We provide Occupational Health, Management Referral, Safety & Wellbeing Services to all industries and company sizes, nationally. We can help to minimise employee absence and ensure your workforce remain fit and safe to meet the needs of your business.

We offer innovative solutions in service provision using advancing technology and high quality clinical expertise to provide effective outcomes which improve bottom line results.

Need More Info? Contact Us Today

Why Choose US?

1. A Decade of Dedicated Occupational Health and Wellbeing

Since our journey began in 2011, our mission has been to help people overcome the barriers to health and work by delivering high quality health and work services, including management referral services, which are accessible to all. We are purposely different and bring a modern, fresh approach to workplace health and wellbeing by adapting to the ever-changing health and wellbeing needs of the modern workforce and constantly focussing on the quality of the services we deliver, such as our comprehensive management referral services.

2. Comprehensive services cover all aspects of employee care

We provide support at every step of an employee’s journey including Management Referral Services and Health Surveillance through to full Immunisations programmes, physiotherapy and talking therapies. We deliver high quality, tailored solutions that are designed to meet the specific needs of your workforce and delivering services through our dedicated in-house team means we guarantee high quality outcomes, consistently.

3. A Nationwide Team of Expert Clinicians

Our head office is in Stockport, and our dedicated in-house team of clinicians operate throughout the UK and Ireland. We deliver services virtually, where clinically possible to do so which means we can support colleagues quickly, regardless of their physical location in addition to being able to deliver in person services as and when required, we also offer comprehensive Management Referral Services. Our clinical team purposely includes a diverse range of healthcare professionals, including Occupational Health Nurses, Occupational Health Physicians, Physiotherapists, Psychologists, and Occupational Therapists as this allows us to provide the full range of services that clients require, including Management Referral Services.

4. A Medium-Sized Enterprise Tailored to diverse Needs

Innovate offers the ideal balance of scale and flexibility. We are large enough to handle the diverse needs of both small and medium-sized enterprises (SMEs) as well as larger corporate customers. Additionally, our commitment to delivering tailored solutions ensures that you will receive a solution that meets your specific requirements whilst our agile approach allows us to adapt quickly to changing circumstances, providing you with the flexibility and responsiveness you expect from a smaller organisation.We also specialize in management referral services and other workplace health and safety services, ensuring that your employees are healthy and productive.

Professional Qualification

What the other clients said

SEQOHS AssessorSEQOHS Assessor is a highly qualified professional tasked with evaluating occupational health services against the stringent standards
"I am so grateful for all your support I am still on my journey to recovery but have strong foundations in place and a greater level of understanding about it all which will stay with me for life"
Customer Employee
It was an excellent session, I thought. The spirit and engagement of staff was very much on point and I thought the personal disclosures and inputs really did enrich the conversations. Your delivery was excellent both – technically and style wise – thank you” – following a wellbeing event
Customer
Following a wellbeing event
"The admin communication is fab, and the OH Reports are the best I've ever seen"
Customer
“I found the appointment really useful and it was handled very sensitively which made speaking about my health issues a lot easier”
Employee
“Working with Innovate has been an overwhelmingly positive experience to date. Everything from the easy-to-use online portal, proactive customer service team, comprehensive reports and fast turnaround times have reformed our approach to occupational health referrals, streamlining the process for us and enabling more informed conversations between employer & employee.”
Customer

Get in Touch

Innovate Healthcare

3rd floor, Suite 4 Dale House
Tiviot Dale, Stockport
SK1 1TA

Make a referral

Has the employee failed a return to work despite previous OH intervention?

Make a referral

How long has the employee been off sick in the last 6 months / length of last absence (weeks)

OHA Management Referral recommended

A management referral can be made to Innovate when there are concerns regarding the health of your employees and the manager requires.

Quiz Document
OHA / Allied Healthcare Professional
£135 +VAT