Helping your colleagues return to work, remain in work and perform at their best through our effective management referral services.
Management Referral
Innovate’ s Management Referral service helps you to understand how someone’s health is impacting their work and how someone’s work may be impacting their health.
We use a multi-disciplinary including OHAs, OHPs ,Mental Health Nurses and Physiotherapists. This means we can allocate a referral to a clinician with specific clinical expertise which is important when you consider that 86% of referrals are someway linked to Mental Health or MSK.
In addition to mitigating risk, our expert clinical team use a biopsychosocial approach to de-medicalise the situation and explore all the barriers that may be preventing someone returning to work, remaining in work or perform optimally. Our outcome reports will provide you and your employee with specific and individually tailored practical advice and recommendations to help facilitate a safe and successful and sustained return to work through effective management referral services.
What do they involve?
Management referrals start with a submission through our secure online portal, Meddbase. As part of the process of management referral services, referrers choose and book the most appropriate date and time for the appointment which is confirmed immediately. Next, the consultation takes place which involves the clinician reviewing the referral, any additional information and a thorough discussion with the colleague.
Finally, the clinician will release a comprehensive management referral report which will summarise the discussion and evidence review, provide tailored advice and recommendations for the colleague to consider as well as providing you with targeted adjustments for consideration (where relevant to do so).
Get in Touch
3rd floor, Suite 4 Dale House
Tiviot Dale, Stockport
SK1 1TA
Make a referral
Has the employee failed a return to work despite previous OH intervention?
Make a referral
How long has the employee been off sick in the last 6 months / length of last absence (weeks)
How will we deliver our services?
- Management referrals are submitted through our secure online portal, Meddbase.
- Referrers choose the required service and their preference between video or telephonic delivery.
- When filling in the referral form, we ask referrers to provide as much factual information as possible and for details of adjustments already tried (and the outcome) and if the colleague has access to support services, for example, EAP
- If applicable, supporting documentation can be uploaded directly into the referral before progressing to choose and book the appointment.
- The last stage of the process is to launch the live clinical diaries and choose the most appropriate date and time for the consultation (once booked, this is confirmed immediately)
- Referrers will be notified when the report is ready to view and can access this through a secure link into Meddbase. Our management referral services provide a comprehensive solution for managing referrals, ensuring a smooth and efficient process from start to finish.
Outcome of the Management Referral Service
We will confirm attendance through an automated system notification, and shortly afterwards, the referrer will be notified that the report is ready to view. If the staff member fails to attend (DNA) their appointment, we will inform the referrer and seek guidance on how to proceed (cancel the referral, hold the referral or re-book the appointment, for example). Occasionally, colleagues ask to see the report before it is released. If this is the case we will let the referrer know and confirm the date and time they can expect to see the report (which is released automatically by the system). Our management referral services provide a comprehensive solution for managing referrals, ensuring a smooth and efficient process from start to finish.
About Us - Who we are?
Welcome to Innovate Healthcare. We are a British company, managed by experienced UK clinical, operational and business personnel who have worked in the Occupational Health and NHS sectors for over 60 years and who understand the requirements of the varying market sectors.
We provide Occupational Health, Management Referral, Safety & Wellbeing Services to all industries and company sizes, nationally. We can help to minimise employee absence and ensure your workforce remain fit and safe to meet the needs of your business.
We offer innovative solutions in service provision using advancing technology and high quality clinical expertise to provide effective outcomes which improve bottom line results.
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Why Choose US?
1. A Decade of Dedicated Occupational Health and Wellbeing
2. Comprehensive services cover all aspects of employee care
3. A Nationwide Team of Expert Clinicians
4. A Medium-Sized Enterprise Tailored to diverse Needs
Professional Qualification
What the other clients said
Get in Touch
3rd floor, Suite 4 Dale House
Tiviot Dale, Stockport
SK1 1TA
Make a referral
Has the employee failed a return to work despite previous OH intervention?
Make a referral
How long has the employee been off sick in the last 6 months / length of last absence (weeks)